Mistclue Jewelry believes in accommodating all sizes. We offer a free jewelry resizing service for anyone who wishes to resize their items. We are only able to resize items that you have already purchased. In other words, we are unable to resize an item before you place the order. Please read the following before submitting your request:
Which items are eligible for your resizing service?
The following items are eligible for resizing:
✔ necklaces & chokers
Can you resize rings?
Unfortunately we are not able to resize rings anymore. This is due to the fact that finger size often fluctuates throughout the day (swelling more in hot weather, etc) so it is difficult to determine an exact measurement of the finger. However, you may always exchange your ring for a different size we already have in stock.
Can I return my resized item?
No, we cannot accept returns for customized items.
Is your service free?
Yes! Our resizing service is totally free. We simply ask for you to ship your items to us at:
343 Soquel Ave. PMB #26
Santa Cruz, CA 95062
We will send your items back to you free of charge.
I want to resize my item(s). How do I go about this process?
Please fill out the form below and we will get back to you within 3 business days. If you do not receive an email from us, please check your spam folder.
Once you we're in touch, we'll ask you to describe in detail the adjustments you wish for each item. Please be very specific when providing measurements! It's best to use "inches/cm" rather than vague language such as "longer/shorter". For example:
Bracelet needs to be longer. X
The All Moonstone Bracelet needs to be extended by 3 inches. ✔